Shipping
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Sizing
Returns/Exchanges
Repairs/Replacement Parts
FAQ
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What Are The Shipping Options For My TOYWATCH?
How Is My TOYWATCH Packaged?
Are The Nylon And Plastic Bands Interchangeable?
What Styles Are For Men And What Styles Are For Women?
How do I service or repair my watch?
How do I check the status of my service, repair, or return?
How do I get a new band, links, buckle, and other parts?
My Chronograph doesn't seem to be working?
Web orders for items in stock are available for shipping within 24 to 48 hours from order receipt via three options:
FedEx ground for $14.95
FedEx two-day for $24.95
FedEx overnight for $40.95
If you are ordering more than one watch different rates will apply. Currently we are not able to ship outside of the continental United States, Hawaii and Puerto Rico. We also cannot ship to a P.O. Box address.
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All TOYWATCH watches come in a chic clamshell, black pressed-leather box with a black velvet interior and velvet watch pillow. The clamshell box comes in a white glossy gift box with the TOYWATCH logo on the top.
Click here to see a photo of TOYWATCH in its box
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No, the plastic bands are not interchangeable with the nylon bands. However, the nylon bands are interchangeable with one another.
Click here to find out how to order a new band.
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In general, all TOYWATCH styles are designed to have an oversized look on the wrist, and all styles can be worn by women and men. If you are looking for a style that is not oversized, the Petite Collection is smaller than all of the other collections.
Sizes by Collection
Mini Collection 32mm
Crystal Collection 38mm
Chronographs 40mm
Oversize Collection 44mm
Click the links below to see a photo of a TOYWATCH on a wrist.
All Black
Bracelet
Ceramic
Colored Crystal
Crystal
Gold Chrono
Luxury Plasteramic
Mini Colored Crystal
Mother of Pearl Chrono
Naked
Neon Plasteramic
Oversize
Pave
Plasteramic
Rock Candy
Skull
Sport Chrono
Strong
Tattoo
Twin
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Please call our Service Center at 877.998.8600. We will provide you with a Return Authorization Number and instructions for sending in your watch for service or repair. Please have your watch available when you place your call.
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Please call our Service Center at 877.998.8600, and we can provide you with the current status of your service, repair or return. Please allow 2-3 weeks from the time you send your watch in before calling to check on the status.
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Please call our Service Center at 877.998.8600 to order any new repair parts.
Click here to view replacement prices.
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The Chronograph has many parts, some move constantly, others move only when activated, so it may look like your watch is not working, but indeed it is. A Chronograph consists of one main dial and three subdials or smaller dials. There is a subdial located at the 3 o'clock position which indicates military (24-hour) time. There is another subdial located at the 6 o'clock position which is the seconds hand. The seconds hand measures 60 seconds and moves constantly. At 9 o'clock there is a third subdial which is the stopwatch subdial. The stopwatch hand is at the 12 o'clock position and has an arrow at the top. The stopwatch is started by pressing the button on the right side of the outside case at the 2 o'clock position, once. The stopwatch will measure 60 minutes on the stopwatch from the moment it is started. It is stopped by the same button and reset by the button on the right side of the outside case which is located at the 4 o'clock position. When you reset the stopwatch, the stopwatch hand will reset at the 12 o'clock position.
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