ToyWatch Customer Support | Customer Service for Toy Watch Online

Shipping

Order Replacement
Bracelets

ToyWatch Free Standard Shipping Offer (regularly $14.95, standard shipping via FedEx). Offer is good for shipping of regularly priced watches and applies to shipments to a single address. No price adjustments on previous purchases. Offer will be applied at checkout.

To our valued ToyWatch customers:
To make sure our reply is not sent to your "junk" box, please add customerservice@toywatchusa.com to your safe receiver list.

If you are requesting a refund authorization, please follow the instructions on the R.A. form enclosed with your watch.

(Return Authorization Form .PDF)

TOYWATCH ONLINE SALES AND SERVICE INFORMATION

ToyWatch Packaging

All TOYWATCH watches come in a chic clamshell, black box with a black interior and watch pillow. The clamshell box comes in a black or white gift box with the TOYWATCH logo on the top.

Shipping

Online orders for items in stock are available for shipping within 24 to 48 hours from order receipt via three options:

FedEx: Standard (3-5 business days)
FedEx: Two-Day Shipping (2 business days)
FedEx: One-Day Shipping (1 business day)

Contact customer service for Saturday shipping.

If you are ordering more than one watch, there is an additional shipping charge of $2 per watch. Currently we are not able to ship outside of the continental United States, Hawaii and Puerto Rico. We also cannot ship to a P.O. Box address.